Client Overview
Company: SignalNet Communications
Industry: Telecommunications
Size: 200+ employees, nationwide infrastructure
Services Used: Cybersecurity, Patch Management, Disaster Recovery
The Challenge
SignalNet Communications delivers high-speed internet and VoIP services to thousands of business and residential customers. Their IT environment included legacy systems, distributed endpoints, and critical network infrastructure that required constant uptime. However, the company faced:
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Frequent vulnerabilities due to inconsistent patching
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Rising cybersecurity threats targeting telecom providers
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No formal disaster recovery plan in place
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Pressure to meet compliance standards and reduce service interruptions
Their internal IT staff struggled to maintain both operational performance and security under increasing demand.
Objectives
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Eliminate unpatched system vulnerabilities
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Strengthen defenses against network-based cyberattacks
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Ensure 24/7 service continuity with a disaster recovery plan
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Support industry compliance and SLA obligations
The Solution
SignalNet partnered with ITAD4Me to modernize its IT resilience strategy.
Patch Management Overhaul
A full assessment revealed dozens of high-risk unpatched systems. ITAD4Me implemented centralized patch deployment with real-time monitoring, ensuring all infrastructure—from servers to customer routers—received timely updates without manual intervention.
Advanced Cybersecurity Layers
A combination of firewall hardening, endpoint protection, traffic monitoring, and threat intelligence services were deployed. ITAD4Me also provided 24/7 security operations center (SOC) support to detect and respond to intrusions immediately.
Disaster Recovery Strategy
A robust disaster recovery solution was introduced, including:
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Secure cloud backups of network configs and customer data
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Failover systems to maintain uptime during outages
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Recovery testing every quarter to ensure readiness
Results
✅ 100% patch compliance within 45 days
✅ No reported service disruptions from cyber incidents since implementation
✅ Recovery time objective (RTO) reduced to under 60 minutes
✅ Full compliance with telecom regulatory and data protection standards
✅ Improved IT team efficiency by 30%
Testimonial
“Telecom demands nonstop availability. ITAD4Me not only secured our systems but made us operationally stronger. Their disaster recovery planning saved us during a major outage last winter.”
— Mark Bennett, CTO, SignalNet Communications
Conclusion
With ITAD4Me’s proactive patching, cybersecurity, and disaster recovery services, SignalNet Communications turned IT risk into a competitive advantage—achieving greater uptime, security, and compliance in one of the most demanding industries.
